Insight Agent
Turn Every Conversation
into Revenue Growth
Get the Insights You Need
Drive Revenue Growth
8% ↑
Marketing conversion rate
30% ↓
Customer complaint rate
20x
Conversation analysis efficiency
Augment your Team with
Cloopen AI
Uncover every critical insight you require
Requiring no BI/SQL skills, simply describe analysis needs using natural language prompts.
A flexible workflow canvas enables custom orchestration of insight tasks.
Understand everything that’s happening with LLM
Conduct deep analysis of semantics, context, and behavior across 100% of customer conversations to precisely identify key information and uncover true customer intent.
Support voice and text conversation data, ensuring comprehensive omni-channel coverage.
Act quickly and accurately
Visual dashboards help teams understand trend drivers, support deep attribution, and quickly identify core issues.
Insight Agent integrates with enterprise business systems, ensuring that strategies can be executed quickly.
From Customer Conversations to
Commercial Growth
Boost
Sales
Precisely identify customer needs, interests, and sales opportunities to build and optimize targeted marketing strategies.
Better
Service
Quickly pinpoint customer complaints and concerns, providing real-time de-escalation tactics and talking points.
Improve Operations
Automatically uncover process bottlenecks and pain points to streamline workflows and reduce costs.
Agent Elevation
Accurately assess agent skills and communication friction points to create personalized, targeted training plans.
Coustomer
Stories
Transforming Life
Insurance with AI
Leverage large language models to perform a complete analysis of all voice and text interactions. This allows you to uncover deep insights into customer needs, emotional shifts, and service gaps, effectively enhancing service quality and boosting operational efficiency.
Data Utilization Efficiency
95%
Processing Volume: 5,000 voice conversations
10 days → 4.5 hours
